MeetMULTIVAC: Sales Office Manager

I manage a great team in the sales office. They underpin a huge amount of technical and sales processes, which are integral to being able to sell machines at Multivac.

Every day is so different at Multivac, it‘s impossible to define any particular day. Usually though, we start off with a team meeting to discuss work load and priorities, but also any difficulties the team may be having. Sometimes the outcome of that will have an impact on course of the rest of my day.

As a company, we have a varied and flexible approach to how we sell machines. We’re always trying to find the best solution for the customer, but ultimately we have to be able to channel that into a sofisticated manufacturing process at the factory. The sales office in Swindon often have to be very resourceful in how to make that happen, but we do love a challenge!

I have been managing the team for 4 years now, having joined the team nearly 10 years ago as a Technical Sales Advisor.

It all comes back to the fact every day is different at Multivac, which I do like. Ultimately though, it’s the people that make it so great. There’s so many brilliant colleagues and personalities in the company. It also helps that the team I work with are outstanding!

I’d say the constantly changing markets, driven by cost reduction and sustainability goals. It means for us, that we are often asked to retrofit machines to be able to adapt to different materials. Our team is evolving all the time to understand the challenges, meaning we’re getting quicker at providing solutions. Additionally, this is helping us to be more aware of what we can do to future proof new machines.

I am working on a complex retrofit for a customer in the medical sector at the moment, who wishes to run multiple older die sets on a new machine.

I am a competitive cyclist and runner and have been competing since I was in my teens. I like the escapism that I can get from training, but also the focus and the excitement of competing and trying to constantly get better (or defy the ageing process!)

All the things boys want to be... Fire engine driver, Rally car driver... But ultimately I would have been a Pro Cyclist if passion out-weighed genetics!